Privacy Policy

Last updated on: 26/04/2026

This Privacy Policy explains how Defined Urban collects, uses, and protects your information when you visit and make a purchase from definedurban.com. We are committed to ensuring that your privacy is protected and that we comply with applicable laws in India.

Information We Collect

When you visit our website, we collect certain information to provide you with a smooth shopping experience. This includes:

Account and Order Information: When you make a purchase or create an account, we collect your name, email address, billing address, shipping address, and phone number.

Payment Information: We collect payment details necessary to process your transactions. These are handled through secure third-party payment processors to ensure your financial data remains safe.

Device Information: We automatically collect information about your device, such as your IP address, browser type, and how you interact with our site. This helps us improve our website and prevent fraud.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including sending order confirmations and shipping updates. To communicate with you regarding your account or any inquiries you send to info@definedurban.com. To improve our website, products, and overall customer service. To send you promotional emails about new products or special offers, if you have opted in to receive them. To comply with legal obligations and prevent unauthorized or illegal activity.

Sharing Your Information

We share your information with trusted third parties only as necessary to run our business. These include:

Service Providers: We share data with shipping partners to deliver your orders and payment gateways to process transactions. Analytics: We may use tools like Google Analytics to help us understand how our customers use the site. Legal Compliance: We may share information if required by law or to respond to lawful requests from public authorities.

Your Rights

As a user, you have the right to access, correct, or delete the personal information we hold about you. If you wish to update your details or if you would like us to remove your information from our records, please contact us at the email address provided below.

Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences and the items in your shopping cart. You can choose to disable cookies through your browser settings, though this may affect some features of the website.

Security

We take the security of your data seriously and implement industry standard measures to protect it. However, please remember that no method of transmission over the internet is 100 percent secure.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@definedurban.com